Law enforcement gives advice on how to safely report emergency
OMAHA, Neb. —
The Douglas County Law Enforcement Center is now saying when you call 911 on your cell phone, dispatchers don't always know where you are.
The first question 911 operators will ask you is “Where are you?”
They say you should stay calm and stay on the line so they can accurately get your information down.
It is better if you call from a landline phone because then the operators will know your location.
"Stay on the line, don't hang up," said David Sleeter, emergency communications director for Douglas County. "Wait until you get picked up by 911 and then be prepared to tell the person a location and what is going on."
The Douglas County Law Enforcement center says as a last resort, you can also send a text message to 911 for emergencies.